Membership.

Everything the office does.
Plainly stated.

Q: Can’t I just book everything myself on Google Flights?

You absolutely can, and for the booking itself, you might be right. What Google Flights can’t do is notice the schedule change that tightened your connection to 28 minutes while you were in a meeting. It can’t call the hotel at midnight when your reservation disappears. The Guild isn’t for the booking. It’s for everything that happens after the booking, which is where travel actually falls apart.

Q: What if I join and it’s not for me?

There’s a 30-day money-back guarantee on both plans: no questions, no forms, just done. After the first 30 days, monthly cancels any time, while the annual term runs the full year and isn’t refundable for the unused months. We’d rather you try it with nothing at stake than wonder.

One flat fee. One advisor who knows the industry from the inside. No booking charges, no per-trip costs, no markups.

Not a discount club. What you are buying is time and accountability. Your advisor is selected and trained by the Guild, not pulled from a marketplace.

Join today and the first 30 days are refundable in full. Founding members also receive 25,000 welcome points, worth $250 toward the first trip.

$249

per month or $2,499 / year

i.What the office handles

Flights
Research, comparison and booking, domestic and international. Your advisor monitors the flight from booking to landing. If something changes, you hear it from us before the airline. Rebooking is included.
Hotels & villas
Research, rate comparison and direct booking. Your advisor calls the property before you arrive with your preferences. Where partner status applies, upgrades and credits are requested every time, without you asking.
Ground transport
Private transfers, car service and rail. Drivers confirmed before you travel. If you need a car at 5am, your advisor has the number.
Itinerary planning
Day-by-day structure for the trips that need it. Which properties actually deliver, what has changed since the reviews, what to skip. No manufactured enthusiasm.
Dining & experiences
Restaurant reservations, private guides, access bookings. Sometimes that is a credit. More often it is a table you could not have got yourself.
Emergency support
When something goes wrong in transit, you call us. Your advisor, or whoever is covering, with a target of 15 minutes at any hour for the length of the trip.
Travel insurance
The right policy for the trip, arranged for you, covering cancellation, medical and evacuation. Claims go to the insurer directly. Your advisor points you to the contact.

ii.The difference

The same trips, handled two ways.

On your own

With the Guild

Spend hours researching hotels

Text your advisor

Wait on hold with airlines

We handle it

Re-explain your preferences every trip

We already know them

Manage cancellations yourself

We resolve them

Multiple apps and confirmations

One conversation

iii.Response standards

Commitments, not aspirations.

60 minutes

Peak hours · Mon–Thu 8am–8pm · Fri 8am–4pm ET

First response to any new request, regardless of complexity.

By 9am

Off-hours · incl. weekends

Anything sent outside peak hours is picked up by 9am the next business morning.

15 minutes

Target · active travel, any hour

When you’re in transit, the standard changes. Every hour. Every timezone.

iv.Who it covers

Membership is per household. You designate the named members, and the advisor works with them directly.

Monthly

One primary named member. Travel parties of up to six people traveling with that member, at no additional service fee.

Annual

One primary named member plus one additional, a partner or spouse, at no extra cost. Both may initiate bookings independently.

Named members may change once per membership year. Membership is non-transferable.

v.Preferred partner access

Members get preferred-partner benefits across the major luxury brands. A standing request for upgrades, daily breakfast and property credits on eligible stays. Rates are never marked up. You pay what you would pay booking direct.

Benefits vary by brand and property, and are requested on every qualifying stay. Your advisor confirms what applies to your booking.

Amsterdam canal at dusk with gabled townhouses reflected in still water

vi.What’s not included

A short list. If something isn’t on it, ask. Your advisor will tell you straight.

: Visa and immigration filing
: Travel insurance claims (the insurer handles these)
: Compensation claims against airlines or hotels
: Groups over six without prior coordination
: Corporate travel management or expense reporting
: Medical or security evacuation

vii.The plans

Two options, one advisor, same standard. Both include the founding $250 first-trip benefit and a 30-day money-back guarantee on the fee.

Monthly

$249

per month · cancel any time

✓One dedicated advisor, backed by the office
✓Unlimited bookings: all types
✓Response within the hour, peak hours
✓15-minute emergency line, active travel
✓Preferred partner access, all programs
✓Guild Rewards on every qualifying booking
✓One named member · parties up to six
✓No booking fees. No markups. Ever.

Join monthly →

Best value · Save $489 a year

Annual

$2,499

per year · two months free vs. monthly

✓Everything in Monthly
+Second named member included
+Elevated Guild Rewards rate from day one
+Annual travel review with your advisor
+One month membership pause per year

Join annually →

viii.Fair questions

Can’t I just book everything myself on Google Flights?+

You absolutely can, and for the booking itself you might be right. What Google Flights can’t do is notice the schedule change that tightened your connection to 28 minutes while you were in a meeting. It can’t call the hotel at midnight when your reservation disappears. The Guild isn’t really about the booking. It’s about everything that happens afterward, which is where travel actually falls apart.

I have Amex Platinum. Doesn’t that cover concierge?+

Amex concierge is a call center. You call a number, explain your situation to whoever picks up, and wait. They don’t know you, they don’t have your preferences on file, and they don’t monitor your bookings proactively. Your Guild advisor knows your home airport, your preferred seat, the hotels you like, and they’re watching your bookings before you ask.

$249 a month seems like a lot for something I only use sometimes.+

You’re not paying for the months you don’t travel. You’re paying for the one night at 11pm when your flight gets canceled and you have a meeting the next morning. One rescue, say a rebooked flight and a hotel sorted, can easily run $300–500 in change and service fees, plus hours of your time. The membership pays for itself the first time you actually need it.

I don’t travel that much. Is it still worth it?+

Honest answer: if you travel once a year or less, the Guild probably isn’t right for you, and we’d tell you that. If you’re taking four or more trips a year, the cost is genuinely small relative to what you’re managing. And the quiet months aren’t wasted: your advisor is monitoring existing bookings and ready the moment you need them.

What if I join and it’s not for me?+

There’s a 30-day money-back guarantee on both plans. No questions, no forms, just done. After the first 30 days, monthly cancels any time, while the annual term runs the full year and isn’t refundable for the unused months. We’d rather you try it with nothing at stake than wonder.

Think it could fit?

Join online whenever you are ready. If you would rather talk first, the call is free.

Book a 15-minute call → Ready to join? Start membership →

Everything the office does.Plainly stated.

Think it could fit?

One trip a month, planned properly.

Everything the office does.
Plainly stated.